Houston criminal attorney Lisa Shapiro Strauss has always strived to make keeping in touch with clients as easy and convenient as possible. Since the COVID-19 pandemic began, virtual contact has also been critical for keeping criminal cases moving forward while protecting the health of all parties.
As part of that effort, Lisa offers video conferencing options via Zoom, Securus, FaceTime and other platforms for almost any client needs, including:
- Meeting with potential clients for initial consultations
- Meeting with clients and potential clients who are currently in custody
- Reviewing evidence with current clients
- Attending most court dates, including appearing on client’s behalf via Zoom for bond hearings
In addition to video conferencing, Lisa Strauss has also been busy adopting a new way to communicate with her clients through a program called MyCase — a secure online portal that has taken the firm to a new level in client care that will ensure we can provide open communication and accurate information to all of our clients at a faster rate.
How Does MyCase Help with Communication for My Criminal Case in Harris County?
It starts from the first time you reach out to us. First, we send you an intake form to fill out with your contact information, such as your cell phone and email address. With MyCase, you will receive your contract and billing reminders all electronically online.
This portal will keep our lines of communication open for text and email messaging during the discovery phase of the case. As we begin to receive evidence, we will be able to release some of it to you through this portal and you will be notified immediately. We will also release notes of discussions with prosecutors and judges through this portal when we are unable to have a conversation by phone.
The implementation of MyCase in our firm has taken our client communication to a new level. Clients can leave messages at all hours of the day or night, knowing that Lisa or staff will receive the message and send a response as soon as they can. MyCase ensures that communications are documented and kept in a confidential system for both parties to refer back to at a later time.
Get Help with Your Houston Criminal Case Today
If you or a loved one are in need of guidance from an experienced, dedicated criminal defense lawyer, contact Lisa Shapiro Strauss today to arrange a free consultation.
